Case · Netherlands · 2022

When the whole funnel happens at the dealer, you have to decide for yourself what to measure.

We took over the Google Ads account of a national distributor of designer radiators — a premium B2C2B brand that sells nothing directly. The transaction happens at one of dozens of local installer-dealers spread across the country. Before we started, the account had no conversion tracking at all. There was no way to see whether an ad click had ever led to anything. The first job wasn’t bidding; it was working out what could even be measured.

Engagement
6 months
Tracked engagements
~8,000
Cost / engagement
€0.40

What we did: decide what counts first, then how to bid on it

Define the proxies

A top-of-funnel radiator buyer doesn’t buy on the manufacturer’s site. They orient themselves, compare designs, look for a local installer, and then close the transaction off-site. None of that downstream value was being measured. We worked out which on-site signals reliably preceded a dealer interaction — dealer-locator use, brochure downloads, product-spec page views, configurator use — and set them up as tracked conversion actions.

These are deliberately soft conversions. They cost €0.40 each and they aren't closed sales. They're the highest-quality proxies we could measure for downstream purchase intent through the dealer, given the shape of the funnel.

Granular structure

With tracking in place, the campaign structure followed. Search campaigns were split into intent-matched clusters per product line — high-end design series separated from standard collections, configurator-driven searches kept apart from generic radiator searches. Each cluster could bid on its own merits instead of competing against itself inside a flat structure.

Campaigns by product line and search intent, not by budget convenience.

Geo-aware budgets

Not every region had the same dealer density or the same conversion behaviour. Budget was redistributed based on geographic performance — areas with active, well-reviewed dealers got proportionally more spend than regions where the nearest installer was 80km away.

By month six, roughly 8,000 measurable engagements at €0.40 each — a baseline the distributor could finally hand to dealers as evidence that the top of the funnel was working.

The same monthly budget, but more of it going to clicks that could plausibly lead to a transaction.

By the numbers

The position before we started was zero. Not zero conversions — no defined conversions. By month six the distributor had a working measurement layer, around 8,000 tracked top-funnel engagements, and €0.40 per engagement — numbers that matched the underlying reality of the dealer channel and that future spend could be optimised against.

Engagement
6months
Tracking build-out phase
Tracked engagements
~8,000
Dealer locator · brochure · spec page · configurator
Cost / engagement
€0.40
From an inherited baseline of €1.59
Reduction
−75%
Same budget, more upper-funnel volume
€1.59 — no conversion definitions, no signal
€0.40 — proxy-tracked, intent-mapped, geo-weighted
−75% cost per measurable engagement

Cost per measurable engagement, before and after setting up proxy tracking. Inherited pre-engagement to stabilised month six.

If your transaction happens off-site, you can’t measure sales. You can measure what reliably precedes them.

Boring, predictable, attributable. That’s what good PPC looks like.

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